About us

Meet the people behind the software

We are not just another tech company.

Our Vision Our Mission Our Value

To be the leading software for the international pallet industry.

Help every pallet company to manage their business and serve their customers as efficiently as possible by offering technological tools.

  • Industry driven - You know your company better than we do. We'll always learn and listen so that we can offer the best solutions for the specific needs of the pallet industry.
  • Innovation - Striving to use the best available technology to create the best possible solutions for the specific needs of the pallet industry.
  • Integrity - To always act with honesty and truthfulness.
IMG_2105
years of experience
Working as part of the pallet industry
We are committed to offering solutions that fit your pallet business

Phil Varley

Director of Making Things Happen
The dreamer that visualized and made Pallet Connect come true. He constantly improves the software by pushing the developing team to build new crazy features. Best trait: Endless list of priorities that keeps growing and never shortens.

Phil Varley

Director of Making Things Happen

Craig Bezuidenhout

Lead Code Magician
The first madman who believed in Pallet Connect and programmed it. He's always busy making real the crazy features to make it better. Best trait: The only one who can keep the boss' endless growing list at bay.

Craig Bezuidenhout

Lead Code Magician

Jamie Graham

Full Stack Wizard
The breeze of peace and calm in the madness that is Pallet Connect. He makes features happen and never panics when a deadline approaches because he's always in charge. Best trait: Makes us all feel calm and in control.

Jamie Graham

Full Stack Wizard

Laura Pina

Workflow Guru
The one that makes sure customers always speak to an actual human and that marketing actually happens. Best trait: She would lose her head if it weren’t for her monthly planner.

Laura Pina

Workflow Guru

Maryam Mehrani

Money Master
The one in charge of keeping everyone's crazy Starbucks requests at bay. She makes sure no one (I mean no one) overspends. Best trait: No one wants to upset her.

Maryam Mehrani

Money Master

Our origin Story

It all started 20 years ago, out of necessity, with an old truck collecting pallets all over downtown Toronto. These old pallets would go to other pallet companies to be repaired and re-sold.

With time and proper mentorship, a dusty and modest workshop was born in the outskirts of Toronto, in the middle of the industrial area. Three people would do all the work, collect, repair and deliver. Being a paper agenda, a landline and excel their management tools.

Time and hard work paid off. Many more companies started trusting this small but reliable pallet company. A slow but steady growth allowed moving to a larger warehouse and hiring many more employees. From now on, the business diversified, from recycling to building pallets and crates.

That’s when struggles to manage the business began, which in consequence halted the growth. Juggling between Excel, the accounting software, and various apps were not paying off. On the contrary, they were harming the company’s image as it would make them look disorganized and with no proper communication.

We knew there had to be software that met the specific needs of the pallet industry, which had been the backbone of the logistics and cargo industry for decades. Something to help us manage our business andco continue growing. However, what we found terrified us.

We came across outdated software lacking continuous optimizations and with no adaptability capabilities. Software designed to be used on a desktop-only, that did not allow the flexibility to access it from anywhere or using 21st-century devices like tablets and smartphones. On the other hand, other specialized ERP and warehouse management systems were complex and expensive and didn’t meet the specific needs of our industry.

We then knew we had to do something. We recruited the best digital team in the business to work with us in-house, embedded with our warehouse, office and customers in order to build Pallet Connect.

When we saw the final result and experienced the benefits first hand, we knew we couldn’t keep the benefits to ourselves. We had to share it with the world, to give back a little bit of the much the industry had given us. So Pallet Connect was born.

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